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Next, drag the app card up to force close it. On iPhone with Face ID, swipe up from the bottom of the screen on iPhone with Home Button, quickly press it twice.
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To force quit the App Store or iTunes Store, etc.: After that, relaunch it, and it should work smoothly. When an app freezes or refuses to work correctly, consider force closing it. If everything is okay here, read the next solutions.
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In case something is not working from Apple’s end, you will have to wait for it to get fixed. Sometimes, if some other service is not working, it might degrade the experience for online stores as well. Here, make sure that there is a green dot next to App Store, Apple ID, iCloud Account & Sign In, and iTunes Store. To check this, visit Apple’s System Status page. The next step is to ensure that everything is okay on Apple’s end. Is the app you are trying to download using cellular data over 200 MB in size? If yes, head over to our article to know how to increase the download limit for mobile data. For this, open the Settings app → Cellular → scroll down and under CELLULAR DATA ensure that App Store is enabled. Note: If you are on cellular data, make sure it is enabled for App Store, iTunes Store, and any app in question.
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You might see one of the following error messages when you can not connect to Apple online stores and services like the App Store, iTunes Store, Apple Music app, TV app, News app, Books app, or the Game Centre. First, let us briefly know about these alert messages and then see how to fix them. Thankfully, this is a known issue, and many easy solutions exist. As a result, downloading and updating apps becomes impossible. In rare instances, you cannot connect to the App Store on your iPhone or iPad.
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